Account aggregation enables you to combine all of a customer’s finances in a single, secure portal that they can access online or using their mobile with just one password to remember. It’s hosted externally, so there’s no complex technology for you to set up or support and customers can bank through you 24-hours a day, wherever they are.

Scenario

A retail bank is looking to offer its customers a single view of their financial portfolio be it their current account, savings or investments to enable them to manage their finances more efficiently.

Vodafone’s solution

In conjunction with a Vodafone partner, the bank would implement an account aggregation solution enabling their customers to securely access/manage all their financial affairs via their mobile or online and without having to contact the bank’s call centre.

How would this system benefit the bank?

• Opportunity to cross sell/up sell other services to customers – more revenue
• Less demand for call centre staff – customer self management
• Low set up and support as hosted externally

For enquiries about mobile banking solutions, please contact our Mobile Banking Services Team on 08080 741741.

Our mobile banking solutions are implemented using SMS. For more information on this, please see Related Links.

• SMS