We use the following methods to inform our customers about new products, services and pricing tariffs – post, telephone, email, text and other forms of electronic communication that your mobile phone may be capable of receiving such as mms, video etc.

However, because we understand that you do not wish to receive marketing by all these channels all the time, we allow you to tailor how we might communicate with you. When we collect contact information from you that we think we might use to send you marketing messages, we notify you of your marketing choices and offer you the opportunity to indicate your objections.

So that you might change your mind about your choices at any time in the future, we offer a range of ways in which you can inform us about your marketing preferences:

• All email messages and email newsletters will contain information on how you can stop us sending you email marketing.
• At any time, you can send a text message from Vodafone mobile phone to 9774 changing your marketing preferences e.g. “stop SMS”, “stop Email”. In order to stop marketing messages by all channels from Vodafone, please text STOP All to 9774.
• At any time you can call our customer care teams and advise them that you would like to change your marketing preferences.
• You can contact the Vodafone Data Protection Department on data.protection@vodafone.co.uk explaining which marketing messages you would like to receive and/or which you object to. Don’t forget to provide our Data Protection Department with your mobile phone number so that they can find your details and log your marketing preferences quickly.

We do not – generally - rent, sell or disclose your contact details to third parties so that they can carry out their own marketing campaigns. However, in highly rare and exceptional circumstances, where we are providing specific service or specific content with another company, we may share your contact information with that company in order that they might contact you about their products and services. In these highly rare and exceptional circumstances, we will ensure that you are given clear notice about this and we will provide you with information on how you can object to that happening.

From time to time, we may run joint advertising campaigns with carefully selected partners with whom we may have specially negotiated offers and discounts for our customers. Because we understand the concerns that you might have about your information being shared with others, when this happens, we remain in control of your customer information and will not allow those third parties to use those details for their own purposes in future.

• Find out about disclosing your information for non-marketing purposes