1. These terms and conditions apply to any voice calls made or received outside of the United Kingdom (U.K.) and any texts sent from outside the U.K. (otherwise known as ‘roaming’).

2. Eligible calls are any calls made or received outside of the UK (excluding premium rate and satellite calls, and calls made using Vodafone Passport) and are on a Vodafone Preferred Network.

3. Eligible calls made by you are charged in 1 second increments with a minimum call charge equivalent to 30 seconds in the Europe Zone and in 30 second increments with a minimum call charge of one minute in the Asia Pacific Zone and the Rest of World Zone (excluding North America). For the North American Zone you are charged in 60 second increments with a minimum call charge of one minute. Eligible calls received by you are charged per second, with a minimum call charge equivalent to the minimum call charge in your standard price plan.

4. The list of countries in each Zone and the status of a network as a Vodafone Preferred Network may be subject to change from time to time. For the latest information see www.vodafone.co.uk/goingabroad.

5. Eligible calls to Toll Free numbers within the visited country will be charged at the applicable Zone flat rate price for making a call in that country.

6. Text messages sent by you on Pay Monthly are charged at the flat rate price per text message (see www.vodafone.co.uk/goingabroad for details), Text messages sent by you on PAYT are charged at a flat rate price per text message (see www.vodafone.co.uk/goingabroad for details). If a foreign network operator charges Vodafone an administration fee for you to receive a text message on their network, Vodafone will pass this charge onto you. For further details, please contact your service provider.

7. Charges for premium rate and satellite calls will vary according to the cost charged by the foreign network operator and exchange rate fluctuations and include minimum charges. A network-handling fee will be applied to these calls.

8. Any inclusive minutes given to you as part of your price plan cannot be used for Vodafone World calls. PAYT text packs cannot be used for text messages sent from outside the UK.

9. If a call made to you whilst abroad is diverted, you will be charged for receiving and making a call.

10. All charges include VAT, where applicable unless otherwise stated.

11. Vodafone cannot guarantee access to or coverage within any foreign country. If you are unable to receive access to a Vodafone Preferred Network, you may obtain access to another foreign network operator in that country. If so, you will be charged accordingly.

12. When roaming you will be charged in 10KB steps for accessing Vodafone live! pages, streaming and downloading. These charges also apply to live! interactive services (Chat and Mail) and off-portal pages and downloads (e.g. bbc.co.uk/mobile). When sending and receiving an MMS or long text, data transfer charges apply and depend up on the size of message. Data charges and additional information can be found at www.vodafone.co.uk/goingabroad.

13. For information, and charges for video calling abroad refer to www.vodafone.co.uk/goingabroad.